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Privacy Policy

We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.

What information do we collect?

(a) Information about your visits to and use of this website
(b) Information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services (including details)
(c) Information that you provide us for the purpose of registering with us (including details)
(d) Information that you provide to us for the purpose of subscribing to out website services, email notifications and/or newsletters
(e) If you contact us, we may keep a record of that correspondence

Cookies

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser. We may use both ‘session’ cookies and ‘persistent’ cookies on this website.

We will use Session cookies to:

  • Keep track of you whilst you navigate the website
  • Keep track of items in your shopping basket
  • Prevent fraud and increase website security
    • (Session cookies will be deleted from your computer when you close your browser.)

      We will use Persistent cookies to:

      • Enable our website to recognise you when you visit
      • Keep track of your preferences in relation to your use of our website

      (Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry data.)

      We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google's privacy policy is available at: http://www.google.com/privacypolicy.html.

      Our advertisers / payment services providers may also send you cookies.

      We publish Google AdSense interest-based advertisements on our website. These are tailored by Google to reflect your interests.
      To determine your interests, Google will track your behaviour on our website and on other websites across the web using the DART cookie.

      You can view, delete or add interest categories associated with your browser using Google's Ads Preference Manager, available at: http://www.google.com/ads/preferences/.

      You can opt out of the AdSense partner network cookie at: http://www.google.com/privacy/ads/

      Or by using the NAI's (Network Advertising Initiative's) multi-cookie opt-out mechanism at: http://www.networkadvertising.org/managing/opt_out.asp.

      However, these opt-out mechanisms use cookies, and if you clear the cookies from your browser your opt-out will not be maintained. To ensure that an opt-out is maintained in respect of a particular browser, you should use the Google browser plug-in available at: http://www.google.com/ads/preferences/plugin.

      Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. For example, in Internet Explorer (version 9) you can refuse all cookies by clicking "Tools", "Internet options", "Privacy", and selecting "Block All Cookies" using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites, including this one.

      Your personal information

      Personal information submitted to us via this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.

      We may use your personal information for reasons stated below:
      (a) Administer the website.
      (b) Improve your browsing experience by personalizing the website.
      (c) Enable your use of the services available on the website.
      (d) Send you your items purchased via this website and supply to you services purchased via the website.
      (e) Send you general (non-marketing) commercial communications.
      (f) Send you email notifications, which you have specifically requested.
      (g) Send you marketing communications relating to our business such as newsletters, which we think, may be of interest to you, by post, or where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications).
      (h) Provide third parties with statistical information about our users (this information will not be used to identify any individual user).
      (i) Deal with enquiries and complaints made by you or about you relating to the website.
      (j) Keep the website secure and prevent fraud.
      (k) Verify compliance with the terms and conditions governing the use of the website (including monitoring private messages sent through our private messaging service).
      (l) We will not, without your express consent, provide your personal information to any third parties for the purpose of direct marketing.
      (m) Where you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the license you grant to us.

      Disclosures

      We may disclose your personal information:
      (a) To the extent that we are required to do so by law
      (b) In connection with any ongoing or prospective legal proceedings
      (c) In order to establish, exercise or defend our legal rights
      (d) To any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

      Except as provided in this privacy policy, we will not provide your information to third parties.

      Security of your personal information

      We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. We will store all the personal information you provide on our secure (password- and firewall-protected) servers.

      All electronic transactions entered into via the website will be protected by encryption technology. You acknowledge that the transmission of information over the Internet is inherently insecure, and we cannot guarantee the security of data sent over the Internet.

      You are responsible for keeping your password and other login details confidential. We will not ask you for your password (except when you log in to the website).

      Your rights

      ou may ask us to provide you with any personal information we hold about you, this will be subject to the payment of a fee (currently fixed at GBP 10) and appropriate evidence of your identity (we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).

      Your Consent

      By using our site, you consent to our web site privacy policy.

      Contact

      If you have any questions regarding this privacy policy you may contact us at info@bfix.co.uk

      Third party websites

      The website may contain links to other websites. We are not responsible for the privacy policies or practices of third party websites.

      Updating Information

      Please let us know if any personal information, which we hold, about you needs to be updated or corrected.

      Policy amendments

      We have the right to update this privacy policy from time to time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes that we make.

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